you can use the site Form or, if you prefer, you can send an email to: info@dallalidia.com for every request or complain. If you prefer to talk by phone, you can reach us at: +39041730052, 10 to 17 italian time. For expedition, our address is: Dalla Lidia Merletti d'Arte via Galuppi, 215 30142 Burano - Venezia Italy